Thursday 5/17/2012 18:11
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Home Remedies & FAQ's

The key to successful cleaning is the promptness of blotting, scraping and vacuuming of dry and wet spills. Many times liquid spills can be removed with just blotting. Timing is the key.

For liquid spills, apply cleaning solutions to a clean cloth, then working from the outside of the stain, gently blot and lift the stain out. Avoid rubbing to avoid damaging the fiber tufts. Turn and change the cloth frequently. After removing the stain, spritz the area lightly with water to rinse. Avoid over wetting. Excess water can seep into the padding and backing. This can damage the carpet and cause browning. Blot again with a clean cloth. Cover the stain with paper towel or white cloths and weight down with a heavy object allowing it to absorb any remaining stain. Allow area to dry thoroughly and fluff up the pile. Some stains may need a second treatment.

For safety, test any solution on a hidden spot first, like under a chair or in a corner. For this test, apply several drops of your cleaning solution on the carpet and blot with a white cloth for 10 seconds. If no color transfer or fiber damage is apparent, it’s safe to proceed.

The following is a list of common problems and solutions to make your job a little easier.

 PROBLEM  SOLUTION
Mud Let mud dry. Remove excessive mud. Vacuum the area. Using the detergent solution from the HelpMate Spotting Kit, apply to a clean white absorbent cloth. Blot any remaining stain.
Juice Blot with a clean white absorbent cloth removing as much liquid as possible. Using the detergent solution in the HelpMate Spotting Kit apply to affected area and blot up spot. After treating with detergent solution apply Absorb-A-Spill and let dry completely. Remove excess powder then vacuum.
Pet Urine Spray area with detergent solution in the HelpMate Spotting Kit then apply Absorb-A-Spill. Let dry. Remove excess powder then vacuum.
Grease Spot Apply Dry Cleaning Solution from the HelpMate Spotting Kit to a clean white absorbent cloth and blot on stain. As stain transfers keep turning cloth and blot until stain is gone.
Ink Spot Using alcohol, pretest for colorfastness in an inconspicuous area. Apply alcohol on a clean white absorbent cloth. Blot area while turning cloth until spot is gone. Clean area with Professional Spot Lifter.
Chewing Gum If gum is flattened onto fibers, use pointed end of dull knife to roughen and break up surface. Before using Liqua-Gel, pretest carpet. Apply Liqua-Gel to gum area only. Let stand for 5 to 10 minutes. Scrape off Liqua-Gel and gum using a spatula or clean cloth. Clean area with Professional Spot Lifter.
Wax Wax on carpet can sometimes be removed with the same technique as chewing gum. If wax has melted into the tufts of the carpet, use the following method. Place a plain brown paper bag over area. Apply a Warm iron (avoid hot settings) on top of the bag. The wax will melt onto the paper bag. Repeat as needed with a fresh bag until wax is removed. Rinse with Professional Spot Lifter.
Make-Up Pretest for colorfastness in an inconspicuous area before using Liqua-Gel. Apply on stain and blot until removed. Rinse with Professional Spot Lifter.
Nail Polish Pretest for colorfastness in an inconspicuous area. Apply finger nail polish remover on a clean white absorbent cloth and blot area. As transfer occurs, turn cloth. When spot is gone, rinse area with Professional Spot Lifter.
Coffee/Tea Using the detergent solution in the HelpMate Spotting Kit blot affected area. Rinse with a solution of white vinegar and warm water. Dilution 1 part vinegar with 2 parts water in a spray bottle. Blot until dry.
Cooking Oils Use the Dry Cleaning Solution in the HelpMate Spotting Kit. Moisten clean white absorbent cloth with solution and blot area until spot is removed. Clean with Professional Spot Lifter.
Furniture Polish Use the Dry Cleaning Solution in the HelpMate Spotting Kit. Apply solution to a clean white absorbent cloth and blot area. When stain is gone clean with detergent solution in the HelpMate Spotting Kit and pat dry.

Wine/
Cocktails

Using a clean white absorbent cloth, blot up as much of the spill as possible. Clean area with Professional Spot Lifter. May need to repeat process.
Lipstick Pretest for colorfastness in an inconspicuous area before cleaning. Apply nail polish remover to a clean white absorbent cloth and blot stain. After stain is gone clean area with Professional Spot Lifter and blot with clean white absorbent cloth.
Blood Apply a cool detergent solution with enzymes and blot (Never use hot water, Could cause coagulation.) Apply cool ammonia solution (2 tbsp household Ammonia mixed with 1 cup water in spray bottle) and Blot. Apply vinegar solution (1 part vinegar mixed with 2 parts water in spray bottle) and blot until dry.
Glue(white) Apply the detergent solution from the HelpMate Spotting Kit to a clean white absorbent cloth and blot. Repeat if necessary. Rinse with water. Blot until dry.
Hardened Glue Pretest for colorfastness in an inconspicuous area. Apply Liqua-Gel on glue. Allow to work for 5 to 10 minutes. Scrape off excess with dull knife. After removing glue clean area with Professional Spot Lifter.
Food Remove build up. Apply detergent solution with Enzymes and blot. Spray area with Professional Spot Lifter and blot until dry. Repeat applications may be necessary.
Grass Apply a cool detergent solution with enzymes and blot (Never use hot water, could cause coagulation). Apply cool ammonia solution (2 tbsp household ammonia mixed with 1 cup water in spray bottle) and blot. Apply vinegar solution (1 part vinegar mixed with 2 parts water in spray bottle) and blot until dry.
Unknown Stains Remove any excessive build up of material, if any, with dull knife. Apply Professional Spot Lifter (be careful not to over wet) then blot. Avoid harsh rubbing or rough brushing which can cause fuzzing. Work from edge of spot toward center to avoid rings. Allow sufficient time for detergents to work (2-5 minutes). Blot area with a clean white absorbent cloth and flush with water. If stain persists, repeat procedure using Liqua-Gel then rinse with Professional Spot Lifter.

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